Samsung Washer — Error Code HE2 (UK)
The dryer heater overheated and shut down for safety.
ApplianceDB ranks 1 repair for this code, led by “Request professional service”. That top fix is professional-only work, not a DIY job, involving the dryer heater. Severity is classified as stop failure — the appliance halts until the fault clears.
Ranked repair steps
1. Request professional service
The dryer heater shut down for safety; contact the Service Centre.
professional only · basis: manufacturer first
Provenance: facts re-derived from an official manufacturer listing — Samsung UK Support — What do the codes on my washing machine mean. Meanings and steps are original paraphrase; nothing is reproduced verbatim.